Professional Telephone Answering from Moneypenny.

Moneypenny provides a professional service that is dedicated to looking after calls for the legal sector. The award-winning, 24-hour service gives firms their own Moneypenny Receptionist who looks after calls as if based in their office. As an endorsed partner to the Law Society, Moneypenny delivers extraordinary Receptionists, and more recently, innovative voice recognition technology, to meet a firm's requirements of cutting costs whilst maintaining high service levels.

Our service is simple. Your team answers calls whenever they can, then during busy periods or when staffing levels are low, your calls are routed seamlessly to your Moneypenny Receptionist. Callers feel they are speaking to another well-informed and exceptionally capable member of your firm's in-house team while you are reassured that every call and business opportunity is being captured.

• Reduce operating costs
• Support during peak periods, lunch times, holidays and sickness
• Deliver consistently high service levels
• Ensure a key part of your business continuity and disaster recovery plan
• Conform with Lexcel accreditation

Trial our service, with no obligation to continue

We offer a four-week trial so that you can see for yourself the effect Moneypenny will have on your firm. With a full online audit trail of calls, a handpicked Receptionist, messages and volumes, and detailed Management Information to help you make informed decisions, there's nothing to lose.

Whether you need support for an in-house team, a fully outsourced switchboard or just business continuity, experience for yourself the value Moneypenny will bring to your business.

Tel: 0333 20 20 938


What’s new

  • Moneypenny

    Brand new look for Moneypenny

    Supplier news7 October 2014

  • Keystone Law

    Keystone Law

    Case studies27 February 2014

    Keystone Law have been a Moneypenny client since April 2008. In this video James Knight, Managing Director of Keystone Law, explains how the Moneypenny service is fundamental to assisting the growth of Keystone Law due to their ability to seamlessly handle additional call volume.

  • Moneypenny

    Law firms should join the social media party

    Supplier news27 February 2014

    Social media isn’t just the latest trend for modern companies; it is accessible and beneficial to all types of businesses, including law firms.

  • Moneypenny Penelope

    Moneypenny launches #ServiceFirst Campaign

    Press releases17 February 2014

    With staggering figures from Ombudsman Services suggesting that UK consumers complain about products and services every second of every day, with further millions of victims of poor service afraid to complain or not trusting companies to act, telephone answering specialist Moneypenny has launched a new campaign aimed at improving customer service and showcasing examples of how it should be done.

  • Endangered Lawyers logo

    International day of endangered lawyers

    Supplier news2 February 2014

    The UK’s leading telephone answering service has rung out the old year and welcomed the new one with an amazing success story thanks to the country’s record number of business start-ups in 2013.

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